Technical Support
PTI is committed to providing prompt, efficient technical service and support. Please contact us with any questions.
Phone Support
Contact a PTI technician toll free at 800.532.1501 during the business hours of 8:00 am until 5:00 pm (EST). Be sure to have the PTI model number and serial number available.
Contact Us by Email
Submit your request anytime using the convenient service form (link below) or send an email to pti@ptiusa.com. A PTI service technician or application engineer will promptly contact you via email and/or by phone, normally within one business day.
On-Site Service
To request on-site service, please call 800.532.1501, via email at pti@ptiusa.com, or use the service form link to submit your request. Be sure to have the PTI model number and serial number available.